Common questions about estimates, insurance claims, and what to expect when you bring your vehicle in.
110 Splash Ln, Mt Airy, NC 27030 · (336) 789-1944
5915 Surrett Dr, High Point, NC 27263 · (336) 861-4543
Common questions about estimates, insurance claims, and what to expect when you bring your vehicle in.
No. Every vehicle has to be inspected in person before we can write an estimate. Photos rarely show hidden damage, and insurance companies will not pay for what cannot be documented. A short visit lets us see the full scope of the repair and order parts right away.
No appointment is needed. Stop by either location during business hours and one of our estimators will look at your vehicle. We will walk you through the next steps and answer any questions about your insurance claim.
Yes, every day. We work with all insurance companies, including Nationwide, State Farm, Farm Bureau, and Allstate. Our I-CAR Gold Class status and DRP relationships help keep your claim moving from start to finish.
Absolutely. We will contact the rental company and schedule the vehicle for you, so you are never left without transportation. Many shops make you handle this yourself. We take care of it.